It is said that a tree that is not growing is dying. I have seen organizations of all sizes adapt to ever-changing pressures within the IT landscape. Today, more than ever, competitive enterprises are shifting from owning and capitalizing IT to a consumption model. Still, most executives still see IT as a cost center and not an asset.
One of our key partners, Synoptek, recently published a whitepaper identifying eight key forces facing today’s CIO as they attempt to align IT with the objectives of the business:
1) Increased reliance on technology to achieve measurable business results
2) Increased cyber threats
3) Compliance regulations
4) Paradigm shift to hybrid cloud consumption models
5) Pace of change within the technology stack landscape
6) Growth: organic, scaling IT, mergers & acquisitions
7) Cost and risk management
8) Scarcity and competition for IT talent who manage IT
Many companies are not fortunate enough to hold the capital, skilled resources, and time to deploy solutions from scratch and solve all the above mentioned. Managed Services (MSP) and consulting firms are one way to leverage proven delivery models that can reach production levels of value in a matter of weeks rather than months. Furthermore, with the consumption of services now on a per user/ device basis, these services permit organizations to budget to an exact figure based on the growth or decline of the business.
We see a fundamental shift within the management of human capital within IT organizations. The need to focus valued resources on innovative activities over the management of commodity IT operations is providing companies a faster time to market, competitive advantage, higher team morale, and development of measured customer value. However, the formula to evolve people, processes and technology means nothing if the customer experience is not priority number one.
To help organizations recognize in objective terms their current state of IT and yield to a roadmap of substantiated future state, Synoptek offers the IT Maturity Model. Using the Maturity Model and obtaining buy-in from all levels of the IT organization produces a unified team that is focused on the same journey forward. Derived from the best practices of Information Technology Infrastructure Library (ITIL) and Control Objectives for Information and Related Technology (CobiT), the Maturity Model guides organizations from the perception of “IT as simply a cost” to a “dynamic and strategic asset.”