Watch our latest video to learn about the benefits of Contact Center-as-a-Service (CCaaS). The video highlights the following advantages: 1) Scalability 2) Low capital investment and pay-as-you-go consumption model 3) Simple testing 4) Redundancy and 5) Data and analytics. Additionally, we discuss the advantages of utilizing a vendor-neutral technology advisor to help during the selection process and post-sale for any support issues.