Colocation vs. Cloud: What’s best for your business?
Yankees or Red Sox, Linux or Windows, Star Wars or Star Trek: There’s no shortage of choices life asks us to make. When it comes to cloud versus colocation, it may be tempting to see it as just another either-or decision. But the question you should be asking isn’t...
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Enhance Customer and Employee Experiences with CCaaS
Watch our latest video to learn about the benefits of Contact Center-as-a-Service (CCaaS). The video highlights the following advantages: 1) Scalability 2) Low capital investment and pay-as-you-go consumption model 3) Simple testing 4) Redundancy and 5) Data and...
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Customer Experience (CX) – The Key to Consumer Loyalty and Increased Bottom Line Growth
Companies of all sizes now compete in the experience economy to attract new customers and build customer loyalty and advocacy. No longer able to rely on product quality or price, companies must consistently deliver exceptional customer experience to drive bottom line...
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As Enterprise Mobility Becomes More Strategic, the Management of IT Needs to Follow Suit
We can all agree that mobility is a necessity in today’s business environment. We can probably also agree that providing smartphones, tablets and WiFi cards to employees comes at a price, often a steep one. Analyst firm Forrester, in a recent survey of 300+ business...
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The Business Benefits of SD-WAN
Cloud adoption places intense new demands on enterprise networks. Performance, security and scalable bandwidth are vital to running mission-critical applications hosted in the cloud. Network transformation is a priority on the CIO agenda to support a cloud strategy...
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Transforming Your IT For Business Results: Moving to the Next Level
It is said that a tree that is not growing is dying. I have seen organizations of all sizes adapt to ever-changing pressures within the IT landscape. Today, more than ever, competitive enterprises are shifting from owning and capitalizing IT to a consumption model....
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5 High-Value Features of Hosted PBX
Whether you run a multinational corporation or a startup, communication is key to survival and success. Many organizations, regardless of size or industry, still rely on legacy PBX phone systems as the backbone for their corporate communications. However, these...
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So, Who is Your Security Adversary?
To provide security as a service, you are tirelessly used to the idea that the technology landscape and its adversaries are constantly changing. To stand out, a provider needs to find the right balance of not only addressing technology and security concerns, but also...
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Defining 4G/LTE
We see the number/letter combination in the corner of our smartphones so often, it has almost become invisible: 4G/LTE. Not only that, but ‘4G’ is also touted so repeatedly (and loudly) in Verizon, Sprint, and AT&T commercials, most of us hit the mute button without...
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